Privacy Policy

This Privacy Policy explains how K-Pop Marketplace collects, uses, and protects information when you browse, create an account, list products, or make purchases.

It applies to our website, marketplace tools, seller dashboards, and customer support channels.

Account details: name, email, password hash, profile image, and account preferences.

Transaction details: order history, payment metadata, refund history, and tax-related records where required.

Usage details: pages viewed, referral data, device and browser information, and interaction events used for security and product improvements.

To provide core marketplace features such as storefronts, checkout, reviews, order management, and account authentication.

To detect abuse, prevent fraud, enforce platform rules, and protect buyers and sellers.

To improve our product experience, support requests, and communication quality.

Payments are processed by third-party payment providers. We do not store full card numbers on our servers.

We may store limited payment-related details, such as payment status, partial card metadata, and payout references for reconciliation and support.

We share information with service providers that help us run the marketplace (hosting, analytics, payments, messaging, and customer support).

We may disclose information when required by law, legal process, or to protect rights, safety, and platform integrity.

We do not sell personal information to third parties.

We use cookies and similar technologies to keep you signed in, remember preferences, improve performance, and understand feature usage.

You can manage cookie preferences in your browser settings, but some features may not function correctly without essential cookies.

We keep information for as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements.

When data is no longer required, we delete or anonymize it in accordance with our retention practices.

You can update account details from your profile settings.

Depending on your region, you may have rights to request access, correction, deletion, data portability, or restriction of processing.

To exercise privacy rights, contact us using the details below.

If data is transferred across borders, we use reasonable safeguards consistent with applicable law.

Our services are not directed to children under 13 (or the minimum age required by local law).

If you believe a child has provided personal information, contact us and we will investigate and address the issue.

We may update this policy periodically. When we make material changes, we will update the date below and provide notice when required.

Privacy questions can be sent to privacy@kpopmarketplace.com.

You may also contact us through the support channel on our Contact page.